• Seeking Technical Support Representative

    Looking for candidates who love speaking with people and solving problems. You have a passion for technology and love figuring out how things work.

    iPad Apps for Pest Control

Technical Support Representative -- Job Description

As a technical support representative, you are in charge of fielding all in-bound calls and emails. Many calls will be questions about using our software, which you will be able to answer directly. Other issues will need to be escalated up to account managers or our development team. You will be responsible for ensuring that these issues are resolved and will then need to follow up with the customer about the resolution. You are the first point of contact for our customers and as such must maintain a friendly and positive demeanor.



Friendly

Sometimes it's not just about the solution, it's about the relationship. People like talking to you because you make them better for knowing you.

Organized

You are good at keeping track of multiple open issues and are ballistic about following up.

Tech Savvy

You love technology and may even have had some exposure to web design or programming.

Self Learning

You love learning new software. If you don't know how something works, you experiment until you figure it out.

Reliable

People can count on you to fill your role and when you say something will be done, it gets done.

Full of Integrity

You don't cut corners and you are true to your word. People trust you because you are a person of honor.





Account Manager

Competitive Pay

Competitive Salary



We offer competitive wages with lots of room to grow. As PestRoutes continues to grow, you will have the opportunity to take on more and more responsibility.

Great Perks

We value our employees and believe that a happy employee is a productive one! We show our appreciation by making your work environment a place where you enjoy spending time.


Personal Wellness Bonus

Treat yourself every month to either a maid service, massage therapy, gym membership, or spa treatment.

Free Snacks & Drinks

Enjoy a stocked snack closet and ice cold beverages while you work.

Cool Office

Take a break in one of our PestRoutes branded LoveSacs and enjoy our snack closet and drink fridge.

Bi-Monthly Lunches

Catered Lunches twice a month from delicious Texas restaurants.


Talented Team

Work with a tight-knit and talented team of people committed to changing the field services industry.

Performance Based Incentives

Earn bonuses and prizes for achieving weekly, monthly, and quarterly goals.

About PestRoutes



PestRoutes was founded in 2013 to address an enormous need in the Pest Control Market. We talked with dozens of companies that all hated their current software -- and didn't have any other options to meet their needs. We decided to commit to providing the world's greatest software in order to increase profits, decrease mundane tasks, and improve customer image / retention. Using some of the best talent in the programming world, and leveraging a decade of experience in the pest control industry, we ended up with a solution that manages an entire office from end-to-end. When you work at PestRoutes, you represent the premium player in the market. We have a waiting list of customers and a growing list of satisfied customers. We look forward to working with you!


  • pestroutes logo

Power in the Cloud

Apply Now!

Requirements:

  • 1-2 Years experience in customer service or tech support
  • College Degree Preferred
  • Love of technology
  • Experience with pest control / field service is a big PLUS

Applications MUST include:

  • A Brief Introduction
  • Your Resume
  • Why you want to work at a startup company?


CLICK HERE TO APPLY

or send applications to: jared@pestroutes.com

Connect with PestRoutes

Contact Us


Phone:

(404)800-7378



Login